Privacy policy.
Privacy Policy
Effective date: July 24th, 2026
Last updated: July 24th, 2026
Ozark Reels (“Ozark Reels,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information through www.ozarkreels.com (the “Website”) and when providing video production, content creation, and social media services (collectively, the “Services”).
Ozark Reels is operated by Ozark Reels LLC, located at 155 Magnolia Springs Dr. Conway, AR 72034.
This Privacy Policy does not replace any production agreement, model release, location release, client contract, or other agreement governing a particular project.
1. Personal Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
Contact and identity information
This may include your name, business name, job title, mailing address, email address, telephone number, and social media username.
Project and client information
We may collect information about your organization, audience, project requirements, budget, filming locations, event details, brand guidelines, marketing plans, deadlines, and other information needed to prepare a proposal or provide Services.
Production content
When providing video or content-production services, we may receive or create photographs, video recordings, audio recordings, interviews, names, voices, likenesses, testimonials, graphics, documents, and other materials involving clients, employees, customers, event attendees, performers, or other individuals.
We do not use production footage to create biometric identifiers unless that use is separately disclosed and legally authorized.
Social media information
If we manage social media accounts for a client, we may receive access to account identifiers, permissions, authentication tokens, content libraries, audience information, comments, messages, engagement statistics, and other information made available through the relevant platform.
Our access to and use of this information is also subject to our agreement with the client and the applicable social media platform’s terms and privacy practices.
Payment and transaction information
We may collect billing addresses, invoice details, payment status, and transaction records. Electronic payments may be processed by a third-party payment provider. Depending on the payment method, Ozark Reels may not receive or store complete payment-card or bank-account information.
Communications
We collect information you provide when you contact us, request a quote, complete a form, schedule a consultation, respond to a survey, subscribe to marketing communications, or otherwise communicate with us.
Website and device information
When you visit the Website, we and our service providers may automatically collect information such as:
Internet Protocol address;
browser and device type;
operating system;
referring and exit pages;
pages viewed and links selected;
approximate location derived from an IP address;
date, time, and duration of visits; and
cookie identifiers and similar technical information.
2. Sources of Personal Information
We may obtain personal information:
directly from you;
from our clients or people acting on their behalf;
from individuals participating in a production;
automatically through the Website;
from social media platforms and other third-party services;
from payment, scheduling, file-storage, analytics, and communication providers; and
from referrals, business partners, publicly available sources, or event organizers.
If you provide information or production materials concerning another person, you are responsible for having the authority to provide that information to us.
3. How We Use Personal Information
We may use personal information to:
respond to inquiries and prepare estimates or proposals;
communicate with clients, prospects, vendors, and production participants;
enter into and administer contracts;
plan, film, photograph, edit, produce, deliver, and archive project materials;
manage client social media accounts and publish authorized content;
schedule shoots, meetings, and content;
process payments and maintain business records;
operate, maintain, analyze, and improve the Website and Services;
understand Website traffic and campaign performance;
send marketing communications when permitted by law;
protect our systems, clients, personnel, property, and legal rights;
prevent fraud, misuse, security incidents, or unlawful conduct;
comply with legal, tax, accounting, and regulatory obligations; and
carry out another purpose disclosed when the information is collected or authorized by you.
We may use aggregated or de-identified information for lawful business purposes. We will not attempt to reidentify that information except as permitted by law.
4. Production Materials and Portfolio Use
We may share or publish photographs, videos, testimonials, client names, logos, or completed work through our portfolio, Website, social media channels, advertising, or other promotional materials only as permitted by an applicable contract, release, consent, client instruction, or law.
Clients are responsible for obtaining any permissions or releases assigned to them under their agreement with Ozark Reels. Ozark Reels is responsible for permissions or releases that an applicable agreement specifically assigns to us.
5. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients:
Service providers
We may use companies that provide website hosting, cloud storage, file transfer, editing, bookkeeping, payment processing, scheduling, email, analytics, communications, security, and other operational services.
Production personnel and contractors
We may disclose project information and materials to camera operators, editors, photographers, audio professionals, designers, production assistants, subcontractors, and other collaborators who need the information to perform work for a project.
Clients and client-directed recipients
We may deliver production materials or social media content to a client, its representatives, its selected platforms, or other recipients the client authorizes.
Social media and publishing platforms
When we publish content at a client’s request, information contained in that content may become available to the public and will be governed by the receiving platform’s terms and privacy policy.
Professional advisers
We may disclose information to accountants, attorneys, insurers, auditors, and other professional advisers when reasonably necessary.
Legal and safety purposes
We may disclose information if we reasonably believe disclosure is required by law or necessary to respond to legal process, protect rights or safety, investigate misconduct, enforce an agreement, or prevent fraud or security threats.
Business transactions
Information may be transferred as part of a merger, financing, acquisition, sale of assets, reorganization, bankruptcy, or similar business transaction.
With permission
We may disclose information for another purpose with your direction or consent.
Ozark Reels does not sell personal information for money. We also do not share personal information for cross-context behavioral advertising as those terms are defined under California law.
6. Cookies and Similar Technologies
The Website may use cookies, pixels, local storage, and similar technologies to operate correctly, remember preferences, understand Website usage, measure performance, and support embedded content.
Our current Website providers may include Squarespace, META, and Google.
You can usually control cookies through your browser settings. Disabling cookies may prevent some Website features from working properly.
Do Not Track and privacy signals
Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for these signals, the Website does not currently respond to Do Not Track signals.
Where legally required and technically supported, we will process recognized opt-out preference signals, such as Global Privacy Control, as requests to opt out of applicable sale, sharing, or targeted-advertising activities.
Review this section before publishing: If the Website uses advertising pixels or behavioral-advertising tools, the disclosures and opt-out process may need to be expanded.
7. Marketing Communications
You may unsubscribe from marketing emails by using the unsubscribe link in the message or contacting us at info@ozarkreels.com.
Even if you opt out of marketing, we may continue sending non-promotional communications concerning active projects, contracts, invoices, security matters, or other business relationships.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide the Services, complete projects, maintain business and production records, meet contractual obligations, resolve disputes, protect legal rights, and comply with applicable law.
Retention periods may depend on the nature of the information, project requirements, client instructions, contractual commitments, backup schedules, legal limitation periods, and tax or accounting requirements.
Production files may be deleted or archived according to the applicable client agreement. Clients should not rely on Ozark Reels as their sole long-term storage provider unless we have agreed to provide archival storage in writing.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, transmission method, cloud-storage system, or electronic-storage method is completely secure. We therefore cannot guarantee absolute security.
Please do not send highly sensitive information through an unsecured contact form or ordinary email unless we specifically request it and provide an appropriate method.
10. Your Privacy Rights and Choices
Depending on where you live and subject to applicable exceptions, you may have the right to:
request access to personal information we maintain about you;
request correction of inaccurate information;
request deletion of information;
obtain a portable copy of certain information;
withdraw consent when processing is based on consent;
opt out of certain targeted advertising, sales, or sharing;
limit certain uses of sensitive personal information;
object to or restrict certain processing; and
appeal a decision concerning a privacy request.
To submit a request, contact us at info@ozarkreels.com. Please describe your request and provide enough information for us to identify the relevant records.
We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law, but we may request proof of their authority. We will not unlawfully discriminate against you for exercising a privacy right.
These rights are not absolute. We may retain or use information when permitted or required by law, including to complete a transaction, perform a contract, maintain security, keep legally required records, or establish and defend legal claims.
11. Information About Children
The Website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online directly from children under 13 without legally required parental consent.
If you believe a child under 13 has submitted personal information through the Website, contact us at info@ozarkreels.com so we can investigate and take appropriate action.
Our production work may include images or recordings of minors when supplied or authorized by a client, parent, guardian, school, event organizer, or other responsible party. Such material is handled according to applicable contracts, releases, instructions, and law. This Privacy Policy is not a substitute for any required parental or guardian release.
12. Third-Party Websites and Platforms
The Website may link to or embed content from third-party websites, video players, scheduling services, payment processors, or social media platforms. Those parties operate independently and have their own privacy practices. Ozark Reels is not responsible for their privacy, security, or content practices.
We encourage you to review their policies before providing information or interacting with their services.
13. Visitors Outside the United States
Ozark Reels is based in the United States. If you access the Website from another country, your information may be processed in the United States, where privacy laws may differ from those in your location.
If European Economic Area or United Kingdom privacy law applies, our legal bases for processing may include performing a contract, taking requested pre-contract steps, complying with legal obligations, pursuing legitimate business interests, and obtaining consent when required. We use legally recognized safeguards for international transfers when applicable.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, Services, technology, or legal obligations. We will post the updated version on the Website and revise the “Last updated” date above.
If legally required, we will provide additional notice or obtain consent before a material change takes effect.
15. Contact Us
Questions, concerns, and privacy requests may be directed to:
Ozark Reels
Operated by: Ozark Reels LLC
155 Magnolia Springs Dr. Conway AR 27034
Email: info@ozarkreels.com
Website: www.ozarkreels.com